Please read these guidelines, Terms, and Conditions for Dial-Up Services carefully before opening or continuing a dial-up account with Ezsurfin. By using Ezsurfin services, you agree to comply with these Acceptable Use Guidelines.  Failure to comply with these guidelines, and Terms and Conditions for Dial-Up Services may subject your account to termination by Ezsurfin at its sole discretion.

IF YOU DO NOT AGREE TO THESE GUIDELINES, YOU SHOULD IMMEDIATELY STOP/END YOUR USE OF Ezsurfin SERVICES, AND NOTIFY contact EZsurfin SO THAT WE CAN INITIATE A CLOSURE OF YOUR ACCOUNT.

The account-holder agrees to use Ezsurfin services only for lawful purposes, in compliance with all applicable laws.

 Your month-to-month account payment is due on the 1st of each month.  Your account may be suspended if payment isn't paid unless other arrangements have been made  in advance of the due date with Ezsurfin . All delinquent/past due accounts may be suspended at any time without warning.  Account-holders suspended for non-payment must pay all outstanding balances due before their account will be unsuspended.  Ezsurfin requires a two week written letter before you close your account

Cancellations

• To cancel your subscription, please send your request via U.S. mail to: Ezsurfin, PO Box 1086, Malvern, AR 72104. You may also send your request by faxing a letter or calling 501-844-7160 and we will give you the fax number. Please include your name, username, and the reason you are canceling.
• Notice of cancellation must be received at least 5 days prior to the start of your account's renewal date.  Once we have received notice of your intent to cancel, we will confirm the request via Email.
• Cancelled accounts are deactivated at the end of their current month's service.
• If you use it once during the month there is no refund for that month.
• Please note that not paying for your service or no longer using your service is not a sufficient means of communicating your intent to cancel service. Doing so will not absolve you from your current payment obligation and you will remain liable for all amounts owed including possible service charges and/or late fees.

 If the account is used, even once during the calendar month, you owe for the full month.

 Excessive Use - Over 95% of our Residential Customers use less than 60 hours per month for their Internet needs, but some customers have abused the system by using over 500 hours per month through continuous connection, or by running special programs. To keep Ezsurfin prices down for our Residential Customers, we have  established a policy that defines unlimited use as that time period when you are physically at your computer, actively logged into our server, and  utilizing your computer interactively for internet or e-mail activity [up to 200 hours/month].  Special arrangements for extended use [more than 200 hours/month] for customers may be authorized by calling our office and making arrangements through Ezsurfin . 

Your dial-up account is a shared equipment use system involving other Ezsurfin customers. So if you leave your system connected for long periods of time, or when you’re not in-front of your computer, or it is not being used by you or another family member, we cannot share the equipment with other customers.   Therefore, your account will be terminated, or reclassified as a commercial account and priced accordingly.  If constant access/continuous connection is required, in excess of 250 hours/month, then contact Ezsurfin for a commercial account.

Service

Ezsurfin  provides Internet access, web hosting or other Internet connectivity services. Ezsurfin provides access speeds up to 56K - individual connect speeds may vary due to your modem's capacity, phone line clarity, or local telephone company switching conditions and equipment.

Registration Requirements

• You must be at least 18 years old to register for any Service.
• Minors who access this Service are assumed to have parental or guardian consent before accessing this Service.
• You agree to provide us with accurate and complete billing information. This information must include your name, address, and telephone number. Please report any changes to this information as soon as possible.
• You agree that you will be responsible for all charges posted to your account until you cancel the account by one of the specified methods as described below

1. Ezsurfin account-holders may not send e-mail to recipients that does not wish to receive it, either at Ezsurfin or elsewhere.

2. Unsolicited advertising mailings, whether commercial or informational, are strictly prohibited. Account-holders may send advertising material only to addresses which have specifically requested it. Ezsurfin will not forward mail of accounts terminated for bulk mailing or unsolicited advertising.

3. Chain letters are unsolicited email, and may not be propagated using Ezsurfin Services.

4.  Ezsurfin will protect its customers and its mail server system from UNSOLICITED EMAIL by deploying its own SPAM Filtering and VIRUS Scanning Software.

Notices

Ezsurfin may periodically send notices to its customers by means of email. These notices may include information about new products and services, account updates, billing issues, or special promotions. To receive these notices, please be sure to keep your account information current.